No. 1356, Jiefang North Road, Guangzhou, China

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Shipping costs are calculated based on your order product SKU and quantity, delivery address, and logistics timeliness.We send by UPS, FedEx, DHL, EMS, E-Packet, shipping takes around 7-21 days. Shipping from Guangzhou, China

We package and ship your order as soon as possible. We start working on your order immediately, we ship everyday, without week-ends. While we will do all we can to make sure your order is delivered on time, we cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, customs delays etc.

Which payment methods are accepted in the Online Shop?

We don’t charge automatically, once we receive your order, we will contact you and provide with payment information

We accept the following forms of payment:

  • Western Union/ MoneyGram
  • Paypal
  • Wise/ TransferWise

.

How long will delivery take?

We send by UPS, FedEx, DHL, EMS, E-Packet, shipping takes around 7-21 days. Shipping from Guangzhou, China.

How secure is shopping in the Online Shop? Is my data protected?

Yes. We take the utmost care with the information that you provide us when placing an order through our online store (or through any other means). The server that hosts our bookstore encrypts the transmission of all credit card and personal customer information using the Internet-standard SSL (Secure Sockets Layer) protocol.

What exactly happens after ordering?

After placing an order, we will prepare the ordered products as soon as possible, and then deliver them according to the customer’s receiving address. The customer only needs to wait for a certain time. After the customer’s national customs clearance, we will deliver them to the customer through the local express company..

Do I receive an invoice for my order?

Generally, no invoice is provided. If you need an invoice, please contact the customer service..

contact us

lsx2010@gmail.com